Transaction Management

Transaction Management module includes external interface and routines for communication of Back Office and 3rd party services. It is responsible for collection and verification of online and offline transaction batches and distribution of refined data to related modules.

 

Customer Management

Contracts with customers, commercial conditions of contracts and other customer specific details like invoicing, card delivery rules are managed in this module.

 

Cardholder Management

Depending on the business model of program, Cardholder Management might have a connection for corporate cardholders or direct management of cardholder.

 

Merchant Management

Contracts with merchants, commercial conditions of contracts and other merchant specific details like invoicing rules are managed in this module.

 

Terminal Management

Terminal definitions of merchants and operational parameters related to physical terminals installed in merchant premises.

 

Card Production and Delivery

Card personalization and delivery of the personalized cards within an organization is a very detailed process. Grouping personalization batches and printing delivery notes for courier and customer is a major issue of operations team.

 

Finance Management

This module is used for managing customer and merchant accounts in financial operations. It also adds basic financial tracking capabilities to the existing modules. Invoice calculation for merchant and customers are handled by this module. It also supports customer and merchant web interfaces.  
 

Field Operations

Starting with the purchase of the terminals; installation to the merchant, remote software download management, terminal tracking within the operation and all the other terminal related operational procedures are controlled by this module.

 

Issue Tracking

This module provides interfaces for helpdesk personnel which are specialized to keep track of the questions, problems from customers, merchants and card holders.

 

Web Interfaces Module

External interface to access information from a web user interface or through WebServices is possible for all stakeholders.

 

Fixed Price Payment Module

This module automates the sales transactions by defining meal time intervals per customer/ 

department and assigning prices to these intervals.

 

In addition to card debit automation, this module can be configured to trigger other systems such as turnstiles, gates and similar access control systems.